Once the airline authorises a refund in case of cancellation, we start to process it. You can check the status of your refund in My Trips. The amount you are entitled to will be refunded via the same payment method you used when booking.

Sometimes, the refund must be manually requested from the airline. The process may take some time (up to several months). Once we receive confirmation of the returned deposit, we will refund this amount via the payment method you used when booking.

Due to current circumstances this process might take longer than usual.

Did this help you?

Related questions

How much does it cost to change my ticket? Schedule change by the airline I accidentally booked the wrong ticket

Current travel information

More about current travel information

Travel2be uses cookies

These are used for different purposes. By clicking on ‘All cookies’ you agree with our Privacy & cookie statement and we receive the non-functional cookies. Via these non-functional cookies Travel2be can approach you on another site based on the pages you have visited.

Show more
All cookies Necessary cookies